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libgphoto2/doc/FAQ
Mariusz Woloszyn c7a0c57140 2002-06-17 Mariusz Woloszyn <emsi@ipartners.pl>
* doc/FAQ: Added "gphoto2 does not work..." general question


git-svn-id: https://svn.code.sf.net/p/gphoto/code/trunk/libgphoto2@4676 67ed7778-7388-44ab-90cf-0a291f65f57c
2002-06-17 13:42:43 +00:00

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Q: gphoto2 does not find my camera. What shall I do?
A: First try to run "gphoto2 --list-ports" and look whether the ports
you want to use are listed there:
- For serial devices, the port with the appropriate device must be
listed
- For USB devices, you need the "usb:" port in the list. If you
don't see it, check whether you compiled gphoto2 with libusb
support.
Then try to run "gphoto2 --auto-detect" and look whether the camera
is detected.
If your gphoto2 cannot access the USB device as non-root users, you
have to set up hotplugging correctly. See gphoto2.txt for details.
AND DO NOT RUN gphoto2 AS ROOT.
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Q: I get the error message
*** Error ('Could not claim the USB device') ***
Could not claim interface 0 (Operation not permitted). Make sure no
other program or kernel module (e.g. dc2xx or stv680) is using the device and
you have read/write access to the device.
What can I do to make it work?
A: You have to make sure that no such kernel module is loaded and that
you have to set up the permissions on your USB device correctly.
For Linux, this is described in the file named gphoto2.txt in
your gphoto2 documentation directory (named doc/ in the source tree).
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Q: I get the error message
Could not find USB device (vendor 0x0000, product 0x0000). Make
sure this device is connected to the computer
What can I do to make it work?
A: You have to set up the permissions on your USB device correctly.
For Linux, this is described in the file named gphoto2.txt in
your gphoto2 documentation directory (named doc/ in the source tree).
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Q: gphoto2 does not work, the driver reports some error messages.
What shall I do?
A: First of all make sure, that you have only one instance of gphoto2
installed on your system. Unless you know what you're doing you should
remove all gphoto2 installation, then you may do (as root):
rm -rf /usr/local/lib/gphoto2*
rm -rf /usr/lib/gphoto2*
(above applyes specialy if you used package and CVS version)
After that install newest gphoto2 and test whether it works now.
If not, see below.
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Q: My Canon PowerShot G1/Pro 90 IS doesn't work with gphoto2 when using
the AC adapter. What should I do?
A: This is a known bug which we cannot fix since none of the active
gphoto2 developers own one of these cameras. Your alternatives are as
follows :
Fix it and send us a patch.
Donate a G1 to one of the active Canon driver developers.
Run the camera on battery instead of the AC adapter.
There is some more info regarding this at
http://krixor.xy.org/fredrik/gp/canon-g1-ac-problem/
good luck.
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Q: I have a special problem with CameraXYZ. Where can I find information
about it?
A: You can look into the README file of your driver <driver>. It is
located in camlibs/<driver>/ in your source tree.
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Q: I run Linux 2.4.x and I can't get USB to work at all. I keep getting
kernel: usb_control/bulk_msg: timeout
kernel: usbdevfs: USBDEVFS_BULK failed dev 3 ep 0x81 len 64 ret -110
How can I make USB work?
A: No idea. Sometimes it works and sometimes it doesn't. If you know a
solution, please let us know.
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Q: I've got a serial camera, but gphoto2 doesn't work on SuSE 7.0
(or greater). You told me that my camera is supported! Fix it!
A: Cool down, Joe, and listen to the wise words of Linda MacPhee-Cobb:
"If you are not getting a response from a camera plugged into
the serial port, check your /var/log/boot.msg file for the
following entry near the end:
*This package use the ttyS0 device by default.
The installation of this package only makes sense
if you use a braille display.
This is from blinx, and you will need to turn it off,
or better, uninstall it."
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